Outspark Knowledge Base
Recommended Documents
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New - Gifting in Secret of the Solstice
We have made some changes to Gifting in the Solstice store. We've put together a helpful FAQ to answer any questions you may have about the changes to this feature. What are the...
Date Updated: 10/16/2009
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Guide to Fiesta Gifting
Gifting is now available in the Fiesta Store, allowing players to give cool premium items to their friends for the first time ever! We've put together a helpful FAQ to answer any questions about...
Date Updated: 09/03/2009
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Fiesta race to 1,000,000 event
So you're interested in the Race to 1,000,000 Spark Cash? Here are the rules: - Beginning Wednesday, June 3rd, players will be able to create a character on the new Fiesta server, Cypion. Up to...
Date Updated: 06/17/2009
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Connection Failed message in Fiesta
There are many reasons why you may not be able to connect to our service. They may include the following: 1. Your Internet service isn't working properly (Your service...
Date Updated: 12/27/2008
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I am getting error 904 while downloading
If you happen to get an error 904 during the download of an Outspark game: This is a "file error" where the 2 most common causes are: 1- Insufficient permissions to write to disk 2-...
Date Updated: 06/02/2009
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How do I install Fiesta?
Here are the steps required to begin playing Fiesta: 1- Please go to the Fiesta Download Page to get started and make sure your system meets the Minimum Requirements listed on that page. 2-...
Date Updated: 06/16/2009
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Not getting our email responses? please add us to your safe list
If you use email blockers and only receive messages from select addresses, you need to add us to your approved list of senders. Please add the domain play.outspark.com to your list along with...
Date Updated: 04/23/2009
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The game won't patch. How do I manually patch?
Due to the large amount of content, each new patch may take as long as 5 minutes to initialize when the launcher status says "Checking for Updates..." If you close the launcher, or...
Date Updated: 12/09/2008
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What is SparkCash?
SparkCash is the currency used in every Outspark game. Use SparkCash to purchase premium in-game items and services from the Game Stores. You may also want to check the following SparkCash...
Date Updated: 04/08/2009
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Forgotten password.
If you forgot your password and cannot login to your account, please click on the "Forgot your Password?" link from the Outspark Login page that looks like this: The system will prompt you to enter...
Date Updated: 06/23/2009
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